Change Management

What is changing in your organization: Policies? Computer systems? Products? Management structure? Compliance/regulatory requirements? When change comes to an organization the individuals and the organization as a whole will be challenged to transition to the new way of working.

What is Change Management?

Change management is the process of planning for and preparing individuals to transition from an old way of working and thinking to a new future environment. It is individuals in an organization who do the work, use the new system, have to deal with different people, etc. The goal for the organization is to help speed adoption of the change and help everyone be proficient working in the new way.

People need to understand what is changing, why it is changing and how they will be prepared to be successful in the future. Many levels of an organization need to be engaged to ensure successful change. Change management identifies the parts of the organization and the specific individuals who will be key participants in the transition from old to new. Change management identifies how best to communicate with all involved, how to minimize resistance, how to prepare everyone for the future, and after implementation of a change, how to reinforce best work practices.

ConX has experience developing communication plans, performing stakeholder analysis, leading focus groups, coaching managers and executives who lead change in the organization, supporting training, handling resistance, and working with project managers and building project teams responsible for the technical aspects of a change.

ConX consultants use an approach tailored to specific client situations and based on several methods put forward by thought leaders in change management, such as Kotter, Ackerman, and LaMarsh. In addition, consultants are trained and certified by Prosci. You will find more information on Change Management at the Prosci website
Refer to Best Practices in Change Management

the concept of the functioning of the human body and the brain“The Gartner Group states, “At least 65% of the implementation challenge of [most integrated systems] is associated with people, management practices and business process – 35% is technology integration.”